Privacy Policy

COLLECTING PERSONAL INFORMATION

When you visit lachambredor.com, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels and other tracking technologies.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: For example sale channels, payment gateways, shipping, fulfillment apps and others.

Customer support information

  • Examples of Personal Information collected: modifications to the information listed above
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: all vendors that provide customer support

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

WHAT ARE YOUR RIGHTS?

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the email info@lachambredor.com

COOKIES

Lachambredor.com use cookies (both session and persistent cookies) when you visit our site – we call it ‘Usage Data’. The information from the cookies help us enhance your browsing experience, optimize the services provided and ensure we are able to provide our most professional service model.The cookies are also used to gather anonymous statistical/analytical data which assist in personalizing your experience.

A cookie is a small piece of information stored by your browser – if you Accept them, this information is stored on your computer for use when you return to our website. By continuing to browse our site or clicking Accept to our cookie notification, you are agreeing to our use of cookies.

Cookie types

  • Preference: When you are browsing or shopping on our site, these may remember your preferences such as settings chosen by you to enhance the convenience and overall site experience.
  • Advertising: These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
  • Functionality: These are cookies necessary to operate the site – such as ones used enable payment services, remember cart contents and the like.
  • Analytics: These cookies allow us to measure and analyze how customers use the site, to improve both its functionality and your shopping experience.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.